Frequently Asked Questions

Show How the Booking process works?
Show How Do I request infant and child seats and what are the costs?
Show Do you charge for cancellations or amendments to my booking?
Show When should I expect to receive the pre-paid voucher ?
Show I should have received my voucher by now.
Show I've lost my car voucher! What do I do now ?
Show What documentation will I need on collection of car ?
Show What happens if I break down or have an accident ?
Show If I drop my car off early - will I get a partial refund?
Show What happens if I drop my car off late ?
Show Will I get the make and model of the car that I have requested ?
Show If my flight is late arriving at the airport will the staff wait ?